Privacy & Terms

Privacy Policy

We Namahaa Group, take every reasonable step to ensure that the personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us of is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting Profile and Settings sections. You can also write to us at the contact information provided below to assist you with these requests. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict provision of our services to you for which we consider that information to be necessary.

Terms & Conditions

1. User Account, Password, and Security:
   If you use the Namahaa Group platform, you are responsible for maintaining the confidentiality of your Display Name and Password. You are accountable for all activities conducted under your Display Name and Password. If you provide any information that is false, inaccurate, outdated, or incomplete, we reserve the right to suspend, terminate, or block your membership access indefinitely. You agree to notify Namahaa Group immediately in the event of any unauthorized use or breach of your password or account and ensure that you log out of your account at the end of each session.

2. Services Offered:
   Namahaa Group provides a variety of services through its platform, including Overseas Education Consulting, IT Job Trainings, and Staffing Solutions. These services are subject to specific terms, policies, and guidelines, which are referenced on our website or communicated directly.
   a. Service-Specific Policies:
   For services such as training programs or staffing solutions, additional policies related to cancellations, rescheduling, or refunds may apply. Details of these policies can be found in the relevant FAQ sections or service agreements on the platform.
   b. Liability Disclaimer:
   Namahaa Group strives to ensure the accuracy and reliability of all service descriptions and content provided on the platform. However, we do not warrant that service descriptions, content, or any information on the platform is entirely accurate, complete, reliable, or free of errors. Namahaa Group assumes no liability for inaccuracies in this regard.
   c. User Responsibility:
   Users are required to adhere to the stipulated terms while availing of services. In cases where refunds, exchanges, or other claims are applicable, users must comply with the specific conditions outlined for each service. Failure to adhere to these conditions may result in forfeiture of claims or further action as deemed appropriate by Namahaa Group.

These terms and conditions are subject to updates and modifications, and it is the user’s responsibility to stay informed about any changes. 

Refund Policy

You can cancel the service within 2 days. once your cancel service request is received and inspected, we will send you an email to notify you that we have cancellation approval. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7  days. Refund will be processed in 7 Working days Refund may take 1-2 Days, The refund will be initiated by the original payment method. 

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@namahaagroup.com.